Providing clean, affordable, public water since 1939!

Chester City Location

415 Welsh Street
Chester, PA 19013

Kennett Square Location

148 West State Street, Suite 101
Kennett Square, PA 19348

Open Hours

Mon – Fri : 8:30AM – 4:30PM
No Walk-ins • Appt Only
24/7 for Emergency: 610-876-8181

News

Water Main Break in Upper Chichester Twp: Boil Water Advisory

Mar 26, 2026 | Announcements

This is a message from Chester Water Authority.  Those in the following areas of Upper Chichester, Lower Chichester, Marcus Hook, and Twin Oaks DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. We are currently experiencing a main break. This is a precautionary measure – no contamination has been confirmed.

Bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water.  Boil or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice.

DOWNLOAD PUBLIC NOTICE.

We will be providing updates as soon as possible.

On March 26, a water main break occurred in the construction area of Route 322 at Cherry Tree Road.
Crews are actively working to isolate the damaged section of main and restore system pressure. Repairs may take up to 48 hours. This work may cause low to no water pressure. We will continue to provide updates and notify you when the issue is resolved.

For your convenience

Phone Payment System

855-748-8522

Pay your water bill or obtain your account balance and due date by telephone 24 hours a day, 7 days a week. Our automated phone payment system accepts Visa, MasterCard and e-checks.

The vendor charges a $2.75 convenience fee to process a payment.

Paying your bill is as EASY as 1,2,3,…….

  1. 1. Enter your Customer Number
  2. 2. Enter your Account Number
  3. 3. Enter your payment information.
Open Hours:
Mon – Fri
8:30AM – 4:30PM
No Walk-ins • Appt Only

24/7 for Emergency:
610-876-8181