Providing clean, affordable, public water since 1939!

Chester City Location

415 Welsh Street
Chester, PA 19013

Kennett Square Location

148 West State Street, Suite 101
Kennett Square, PA 19348

Open Hours

Mon – Fri : 8:30AM – 4:30PM
No Walk-ins • Appt Only
24/7 for Emergency: 610-876-8181

Links and Information

Helpful links and other resources for ratepayers and the public to learn more about their water and the community.

professional associations

AWWA

AWWA is an international nonprofit scientific and educational society dedicated to the improvement of drinking water quality and supply. Founded in 1881, AWWA is the largest organization of water supply professionals in the world. Its more than 50,000 members represent the full spectrum of the drinking water community: treatment plant operators and managers, scientists, environmentalists, manufacturers, academicians, regulators, and others who hold genuine interest in water supply and public health. Membership includes more than 4,000 utilities that supply water to roughly 180 million people in North America. Chester Water Authority is an AWWA member.

Partnership for Safe Water

Formed in 1995, the Partnership for Safe Water is a voluntary cooperative effort among the Environmental Protection Agency (EPA), the Pennsylvania Department of Environmental Protection (PA DEP), the American Water Works Association (AWWA), and other drinking-water organizations and water suppliers across the nation. The goal of the Partnership is to enhance the quality of drinking-water safety by optimizing treatment plant performance.

A water supplier that is a member of the Partnership commits to a standard of performance that is higher than that required by federal rules and regulations. Chester Water Authority is a member.

Pennsylvania Municipal Authorities Association

The mission of the Pennsylvania Municipal Authorities Association is to assist authorities in providing services that protect and enhance the environment, promote economic vitality and the general welfare of the Commonwealth of Pennsylvania and its citizens.

Pennsylvania One Call System, Inc.

Pennsylvania One Call System is a non-profit Pennsylvania corporation created to protect the underground facilities of members through communication with any person(s) planning to disturb the earth. This communication network receives and processes line location requests from Excavators, Contractors, Plumbers, Builders, Designers, and the general public, and disseminates this work location information to all members based on their service agreements.

other community links

Keep Our Water Public

Grassroots Community Outreach: Save CWA

At the May 18, 2017 CWA board meeting, the Authority’s board voted unanimously to reject AQUA’s offer of $320M to buy the Authority. The board has been fighting tirelessly against a hostile takeover ever since, saving ratepayers $276M and counting. Ratepayers across the service area have organized to help Save CWA — delivering yard signs, going to public meetings, canvassing with petitions, writing and visiting elected officials and more. Join other ratepayers in this fight at savecwa.org
Chester Water Authority’s sole purpose is to provide excellent-quality water to our residential, business, and industrial customers. As a municipal authority, CWA does not have stockholders who require dividends. That means our rates are – and can remain – lower than those of private utility companies. Equally important, CWA has a higher percentage of funds to direct into the infrastructure to make capital improvements such as storage tanks, rehabilitating and repairing existing mains and lines, and reinforcing the distribution system.

CWA, as your regional water authority, sets goals that are dedicated to meeting the needs of the communities we serve in Delaware and Chester Counties. Being totally integrated into the region, we transcend county boundaries. Through capital projects and proactive maintenance, CWA invests in our water treatment and distribution infrastructure to deliver quality, service, and value to the community. CWA is part of your community. We are your neighbors and friends.

Year that CWA Board Rejected an Unsolicited Bid from Aqua

In 2017, Aqua made a $320M unsolicited bid to purchase CWA. CWA’s board unanimously rejected the offer. 

 

Million Dollars and Counting

CWA board’s decision to reject the unsolicited bid has saved ratepayers over $276M and counting.

People Impacted By A Sale

Chester Water Authority has 45,127 direct residential and commercial customers in southern Chester County and western Delaware County including the City of Chester. CWA also provides water to Rising Sun, Maryland and northern Delaware.

Related to ongoing fight against privatization

CWA Submits Public Comment to PUC Docket

CWA submitted public comments to the PUC's proposed rule changes surrounding Act 12. Read the full docket here.   [pdf-embedder url="https://chesterwater.com/wp-content/uploads/2024/03/PUC-LTR-FINAL-V-Attachments-3.18.24.pdf" title="March 18, 2024 PUC Public...

PA Supreme Court Ruling in Favor of CWA

On April 29, Pennsylvania Supreme Court entered judgment in favor of the Chester Water Authority, entitling it to communications among the Commonwealth’s Department of Community and Economic Development, the private firm appointed as Act 47 coordinator, Econsult...

Letter from CWA to Chester Mayor Kirkland, April 15, 2021

Letter sent RE: Ending the City of Chester's Receivership and Dispute with the Chester Water Authority [pdf-embedder url="https://chesterwater.com/wp-content/uploads/2021/04/2021.4.15ltr-Mayor-Kirkland-v.pdf" title="Letter from CWA to Chester Mayor Kirkland, April 15,...

CWA Files Amended Complaint

https://chesterwater.com/wp-content/uploads/2020/01/2019-12-30-Filed-CWA-Amended-Complaint-REDUCED-FILE-SIZE.pdf

Join the list

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For your convenience

Phone Payment System

855-748-8522

Pay your water bill or obtain your account balance and due date by telephone 24 hours a day, 7 days a week. Our automated phone payment system accepts Visa, MasterCard and e-checks.

The vendor charges a $2.75 convenience fee to process a payment.

Paying your bill is as EASY as 1,2,3,…….

  1. 1. Enter your Customer Number
  2. 2. Enter your Account Number
  3. 3. Enter your payment information.
Open Hours:
Mon – Fri
8:30AM – 4:30PM
No Walk-ins • Appt Only

24/7 for Emergency:
610-876-8181