Providing clean, affordable, public water since 1939!

Chester City Location

415 Welsh Street
Chester, PA 19013

Kennett Square Location

148 West State Street, Suite 101
Kennett Square, PA 19348

Open Hours

Mon – Fri : 8:30AM – 4:30PM
No Walk-ins • Appt Only
24/7 for Emergency: 610-876-8181



Jun 6, 2023 | Announcements

Precipitation in the CWA service area has been abnormally low so far this year compared to historical norms. CWA customers should be assured that we constantly monitor our water sources to ensure there is no impact on our ability to provide clean and affordable drinking water. CWA also works closely with the Pennsylvania Department of Environmental Protection (PaDEP) to determine if drought contingency plans need to be implemented. At the present time, the CWA service area remains within normal water availability levels and IS NOT under any type of drought declaration status. CWA will continue to vigilantly assess ongoing water availability conditions and advise our customers if any action needs to be taken in the future. In the meantime, it’s never a bad idea for all of us to ensure that plumbing and fixtures are in good shape and not leaking so that we can make the best use of our water, one of our most precious commodities, whenever possible.   

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For your convenience

Phone Payment System


Pay your water bill or obtain your account balance and due date by telephone 24 hours a day, 7 days a week. Our automated phone payment system accepts Visa, MasterCard and e-checks.

The vendor charges a $2.75 convenience fee to process a payment.

Paying your bill is as EASY as 1,2,3,…….

  1. 1. Enter your Customer Number
  2. 2. Enter your Account Number
  3. 3. Enter your payment information.
Open Hours:
Mon – Fri
8:30AM – 4:30PM
No Walk-ins • Appt Only

24/7 for Emergency: