Providing clean, affordable, public water since 1939!

Chester City Location

415 Welsh Street
Chester, PA 19013

Kennett Square Location

148 West State Street, Suite 101
Kennett Square, PA 19348

Open Hours

Mon – Fri : 8:30AM – 4:30PM
No Walk-ins • Appt Only
24/7 for Emergency: 610-876-8181



Mar 26, 2023 | Announcements

CWA customers are advised that the recent advisory put out by the Philadelphia Water Department to utilize bottled water as a result of a chemical spill into a tributary of the Delaware River DOES NOT impact CWA customers.  The source of CWA’s raw water supply is from the Octoraro Reservoir located in Chester/Lancaster County and the Susquehanna River in Lancaster County, not the Delaware River, so this chemical spill has no impact on CWA.  CWA customers should feel confident that their drinking water continues to be of high quality and meets or exceeds all federal and state regulations.

If you would like further information about the Philadelphia Water Department and this matter, please visit their website at

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For your convenience

Phone Payment System


Pay your water bill or obtain your account balance and due date by telephone 24 hours a day, 7 days a week. Our automated phone payment system accepts Visa, MasterCard and e-checks.

The vendor charges a $2.75 convenience fee to process a payment.

Paying your bill is as EASY as 1,2,3,…….

  1. 1. Enter your Customer Number
  2. 2. Enter your Account Number
  3. 3. Enter your payment information.
Open Hours:
Mon – Fri
8:30AM – 4:30PM
No Walk-ins • Appt Only

24/7 for Emergency: