Providing clean, affordable, public water since 1939!

Chester City Location

415 Welsh Street
Chester, PA 19013

Kennett Square Location

148 West State Street, Suite 101
Kennett Square, PA 19348

Open Hours

Mon – Fri : 8:30AM – 4:30PM
No Walk-ins • Appt Only
24/7 for Emergency: 610-876-8181

News

DRINKING WATER PROBLEM CORRECTED

Mar 30, 2026 | Announcements

DRINKING WATER PROBLEM CORRECTED

IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER

ESTE INFORME CONTIENE INFORMACIÓN IMPORTANTE ACERCA DE SU AGUA POTABLE. HAGA QUE ALGUIEN LO TRADUZCA PARA USTED, O HABLE CON ALGUIEN QUE LO ENTIENDA.

As a customer of Chester Water Authority you were notified on March 26, 2026 of a problem with our drinking water related to a water main break in Upper Chichester Township and were advised to boil your water.

We are pleased to report that the problem has been corrected and that it is no longer necessary to boil your water.

CWA appreciates the community’s patience and cooperation as we worked to restore service and ensure the continued safety and reliability of the water system.  We apologize for any inconvenience and thank you for your understanding.

As always, you may contact: the Customer Service Department at 610-876-8181 or 800-793-2323, or at www.chesterwater.com or by mail at Chester Water Authority, PO Box 467, Chester, PA  19016.

Please share this information with all the other people who drink this water in the affected area, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by Chester Water Authority.

PWS ID#:  PA  1230004 Date distributed: March 30, 2026

For your convenience

Phone Payment System

855-748-8522

Pay your water bill or obtain your account balance and due date by telephone 24 hours a day, 7 days a week. Our automated phone payment system accepts Visa, MasterCard and e-checks.

The vendor charges a $2.75 convenience fee to process a payment.

Paying your bill is as EASY as 1,2,3,…….

  1. 1. Enter your Customer Number
  2. 2. Enter your Account Number
  3. 3. Enter your payment information.
Open Hours:
Mon – Fri
8:30AM – 4:30PM
No Walk-ins • Appt Only

24/7 for Emergency:
610-876-8181