Providing clean, affordable, public water since 1939!

Chester City Location

415 Welsh Street
Chester, PA 19013

Kennett Square Location

148 West State Street, Suite 101
Kennett Square, PA 19348

Open Hours

Mon – Fri : 8:30AM – 4:30PM
No Walk-ins • Appt Only
24/7 for Emergency: 610-876-8181

BE ADVISED

PA Department of Environmental Protection Drought Warning Notification

Conserving water is always a good idea, but during a drought it is a necessity. Pennsylvania uses a three-stage drought-operating plan. It begins with a Drought Watch requesting a voluntary 5% reduction of water use, and then progresses to a Drought Warning requesting a voluntary 10% reduction of water use. The final stage is a Drought Emergency which imposes mandatory restrictions on nonessential water use.

Areas served by Chester Water Authority (CWA) are presently under a Drought Warning declared by the Pennsylvania Department of Environmental Protection on February 18, 2026.

For your convenience

Phone Payment System

855-748-8522

Pay your water bill or obtain your account balance and due date by telephone 24 hours a day, 7 days a week. Our automated phone payment system accepts Visa, MasterCard and e-checks.

The vendor charges a $2.75 convenience fee to process a payment.

Paying your bill is as EASY as 1,2,3,…….

  1. 1. Enter your Customer Number
  2. 2. Enter your Account Number
  3. 3. Enter your payment information.
Open Hours:
Mon – Fri
8:30AM – 4:30PM
No Walk-ins • Appt Only

24/7 for Emergency:
610-876-8181