Providing clean, affordable, public water since 1939!

Chester City Location

415 Welsh Street
Chester, PA 19013

Kennett Square Location

148 West State Street, Suite 101
Kennett Square, PA 19348

Open Hours

Mon – Fri : 8:30AM – 4:30PM
No Walk-ins • Appt Only
24/7 for Emergency: 610-876-8181

News

PA Department of Environmental Protection Drought Watch Notification

Nov 6, 2024 | Announcements

Conserving water is always a good idea, but during a drought it is a necessity.  Pennsylvania uses a three-stage drought-operating plan.  It begins with a Drought Watch requesting a voluntary 5% reduction of water use, and then progresses to a Drought Warning requesting a voluntary 10-15% reduction of water use.  The final stage is a Drought Emergency which imposes mandatory restrictions on nonessential water use.

Areas served by Chester Water Authority (CWA) are presently under a Drought Watch declared by the Pennsylvania Department of Environmental Protection on November 1, 2024.

Chester Water Authority is asking its customers to support the voluntary 5% reduction in water use and implement conservation efforts to save water.  There are several simple ways to minimize water use and avoid wasting water including: 

  • repairing drips and leaks on plumbing fixtures
  • running the dishwasher or washing machine only when full
  • not running water while shaving or brushing teeth
  • using a bucket of water when washing the car and using a hose with an automatic shut-off nozzle
  • using a hose with an automatic shut-off nozzle when watering plants & shrubs

More water conservation tips and ideas can be found on our website – www.chesterwater.com – under the “Resources” tab, or by contacting our Customer Service Group at 610-876-8181.  Additional information may be obtained from the PA DEP website at www.dep.pa.gov.   

Please be careful to use water wisely and conserve wherever possible during this Drought Watch.  Chester Water Authority thanks you for your consideration and assistance in this effort.

For your convenience

Phone Payment System

855-748-8522

Pay your water bill or obtain your account balance and due date by telephone 24 hours a day, 7 days a week. Our automated phone payment system accepts Visa, MasterCard and e-checks.

The vendor charges a $2.75 convenience fee to process a payment.

Paying your bill is as EASY as 1,2,3,…….

  1. 1. Enter your Customer Number
  2. 2. Enter your Account Number
  3. 3. Enter your payment information.
Open Hours:
Mon – Fri
8:30AM – 4:30PM
No Walk-ins • Appt Only

24/7 for Emergency:
610-876-8181