Providing clean, affordable, public water since 1939!

Chester City Location

415 Welsh Street
Chester, PA 19013

Kennett Square Location

148 West State Street, Suite 101
Kennett Square, PA 19348

Open Hours

Mon – Fri : 8:30AM – 4:30PM
No Walk-ins • Appt Only
24/7 for Emergency: 610-876-8181

MY CWA PORTAL

Keeping Our Customers Safe

CONTACT US

Chester Water Authority wants all of our customers to be safe. We offer the following suggestions to protect our customers. When someone knocks on your door and claims to represent Chester Water Authority, please make sure the person really is a CWA employee.

Stop

Safety starts before you open the door.

Look

Our field personnel carry CWA identification, wear a blue uniform with the CWA logo, and drive a white CWA vehicle with the CWA logo displayed.

Listen

Our field personnel carry CWA identification, wear a blue uniform with the CWA logo, and drive a white CWA vehicle with the CWA logo displayed.

 

Commitment to Safety

Chester Water Authority is Committed to Safety for its Customers and Employees

If you have any doubt or a question about any person who claims to represent Chester Water Authority, you are advised to call our Customer Service Department at 610-876-8181 or 800-793-2323 before letting anyone into your home.

Join the list

We would love to hear from you

For your convenience

Phone Payment System

855-748-8522

Pay your water bill or obtain your account balance and due date by telephone 24 hours a day, 7 days a week. Our automated phone payment system accepts Visa, MasterCard and e-checks.

The vendor charges a $2.75 convenience fee to process a payment.

Paying your bill is as EASY as 1,2,3,…….

  1. 1. Enter your Customer Number
  2. 2. Enter your Account Number
  3. 3. Enter your payment information.
CALL NOW
Open Hours:
Mon – Fri
8:30AM – 4:30PM
No Walk-ins • Appt Only

24/7 for Emergency:
610-876-8181