Providing clean, affordable, public water since 1939!

Chester City Location

415 Welsh Street
Chester, PA 19013

Kennett Square Location

148 West State Street, Suite 101
Kennett Square, PA 19348

Open Hours

Mon – Fri : 8:30AM – 4:30PM
No Walk-ins • Appt Only
24/7 for Emergency: 610-876-8181




Public Water Independence Day 2024

All are welcome! Celebrate with us at a Free Family Fun Day on the Lake. We are proud of our efforts to save our public water. It has been seven years since the CWA’s board voted unanimously to reject Aqua’s unsolicited offer to buy the Authority. The board has been...

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CWA Board Chair Testifies at PA Senate Hearing

We are thankful to our board Chair, Noel Brandon, for testifying in front of members of the PA Senate yesterday at a hearing titled: Reining in Water Rates: The Unintended Consequences of Act 12 of 2016. Thank you to other board members, Leonard J. Rivera, Secretary,...

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CWA Customer Portal to Undergo Maintenance

January 10, 2024:  Please be advised that CWA’s customer portal will be undergoing routine system maintenance on Friday, January 12, 2024, beginning at 4:30 p.m. and extending through the early part of the holiday weekend. During this time, customers who traditionally...

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For your convenience

Phone Payment System


Pay your water bill or obtain your account balance and due date by telephone 24 hours a day, 7 days a week. Our automated phone payment system accepts Visa, MasterCard and e-checks.

The vendor charges a $2.75 convenience fee to process a payment.

Paying your bill is as EASY as 1,2,3,…….

  1. 1. Enter your Customer Number
  2. 2. Enter your Account Number
  3. 3. Enter your payment information.
Open Hours:
Mon – Fri
8:30AM – 4:30PM
No Walk-ins • Appt Only

24/7 for Emergency: