Providing clean, affordable, public water since 1939!

Chester City Location

415 Welsh Street
Chester, PA 19013

Kennett Square Location

148 West State Street, Suite 101
Kennett Square, PA 19348

Open Hours

Mon – Fri : 8:30AM – 4:30PM
No Walk-ins • Appt Only
24/7 for Emergency: 610-876-8181

Public Notice: Reports of Taste Issues

CWA is aware that some of our customers are experiencing taste and/or odor in their water. We want to assure you that this does not pose a public health risk. The issue is naturally occurring and present in many surface waters, including ours. The issue may occur from...

Hydrant Flushing!

Chester Water Authority (CWA) is conducting routine maintenance on our water distribution system. CWA personnel will be flushing the water system by opening fire hydrants. Please note that all hydrant flushing will be performed during nighttime hours. All personnel...

CWA Board Meeting and Agenda – June 29, 2023

The Board of Directors of the Chester Water Authority will conduct its regular meeting on June 29, 2023 at 2:00 p.m. at Distribution Headquarters, 427 W. Front Street, Chester, PA.  The agenda is available below:...


CHESTER, PA – On June 15, 2023, the Pennsylvania Department of Environmental Protection (DEP) declared a drought watch for the entire Commonwealth of Pennsylvania. While not required, residents and businesses are encouraged to voluntarily conserve water by reducing...


Precipitation in the CWA service area has been abnormally low so far this year compared to historical norms. CWA customers should be assured that we constantly monitor our water sources to ensure there is no impact on our ability to provide clean and affordable...
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For your convenience

Phone Payment System


Pay your water bill or obtain your account balance and due date by telephone 24 hours a day, 7 days a week. Our automated phone payment system accepts Visa, MasterCard and e-checks.

The vendor charges a $2.75 convenience fee to process a payment.

Paying your bill is as EASY as 1,2,3,…….

  1. 1. Enter your Customer Number
  2. 2. Enter your Account Number
  3. 3. Enter your payment information.
Open Hours:
Mon – Fri
8:30AM – 4:30PM
No Walk-ins • Appt Only

24/7 for Emergency: