Providing clean, affordable, public water since 1939!

Chester City Location

415 Welsh Street
Chester, PA 19013

Kennett Square Location

148 West State Street, Suite 101
Kennett Square, PA 19348

Open Hours

Mon – Fri : 8:30AM – 4:30PM
No Walk-ins • Appt Only
24/7 for Emergency: 610-876-8181

Rates and Service Area

Chester Water Authority is committed to keeping our rates low while consistently providing the highest quality water. Chester Water Authority’s rates are designed to support our philosophy of providing quality, service, and value with the proper facilities and a highly competent and highly trained staff. CWA’s commitment to providing up-to-date facilities and a superior professional staff means that we can provide the highest quality water to our customers, in ample quantities, whenever they need it, at the lowest possible cost. Chester Water Authority services ratepayers in Southern Chester County, Western Delaware County, and the City of Chester.

About Our Rates

Village Green East/West

The schedules below are applicable to all residential, commercial, industrial, utility, and municipal customers. The differentiating factor on the rates is where your residence or business is located in comparison to the Village Green water tank storage facility in Aston Township. At one point, Village Green was the largest water tank storage in the world.

The Village Green East Service Area is defined as the area served by the Authority by gravity flow east of the Village Green storage tanks located in Aston Township.

The Village Green West Service Area is defined as the area served by the Authority by pumping facilities west of the Village Green storage tanks located in Aston Township.

How do your rates compare to other water providers?

See for yourself what you would pay if you had a different water provider, such as for-profit water company. Visit our Interactive Comparing Drop to Drop Interactive Water Rates Map.

Our Customers

Service Area

Chester Water Authority (CWA) is committed to providing  Quality, Service, and Value to all of our customers. Chester Water Authority services ratepayers in Southern Chester County, Western Delaware County, and the City of Chester. View the map below.

Quality

One way we sustain the quality of our company is by careful planning. By using our capital dollars wisely (Capital Projects), we are maintaining our facilities and systems at their peak performance. We invest in our employees, too, with our commitment to employee training and education.

Service

We have invested in back-up systems and technologies that we use in the event of a power interruption or other weather-related issues. Our drinking water continues to meet or exceed state and federal standards of drinking water.

Value

We have achieved all of this while keeping our rates among the lowest in southeastern Pennsylvania.

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For your convenience

Phone Payment System

855-748-8522

Pay your water bill or obtain your account balance and due date by telephone 24 hours a day, 7 days a week. Our automated phone payment system accepts Visa, MasterCard and e-checks.

The vendor charges a $2.75 convenience fee to process a payment.

Paying your bill is as EASY as 1,2,3,…….

  1. 1. Enter your Customer Number
  2. 2. Enter your Account Number
  3. 3. Enter your payment information.
Open Hours:
Mon – Fri
8:30AM – 4:30PM
No Walk-ins • Appt Only

24/7 for Emergency:
610-876-8181