Welcome to the CWA Customer Service area of our Web site. The information
found in this section is also available in a format that you can download
at your convenience.
Click here for
the pdf version of the Customer Information folder.
You will need a copy of Adobe's free "Acrobat Reader" software to download
this pdf file. You can get a copy of the software at www.adobe.com.
At CWA, we know that our customers are busy and have full schedules. Therefore,
we have adjusted CWA’s hours of business to suit your needs. Our Customer
Service Department is open from 8:00 a.m. to 5:00 p.m. We are also available
via telephone Monday through Friday, from 8:00 a.m. to 7:00 p.m. If you have
an emergency, CWA representatives are available 24 hours a day, seven days
a week at the emergency telephone number listed below.
610-876-8181 or 800-793-2323
Our Customer Service Department is in our Main Office Building, which is located
at 415 Welsh Street, in the City of Chester.
(click here to view a
CWA has a drive-up window and convenient parking
for customers at the rear of our Main Office Building. For
easy drive-up access, please use the 4th Street entrance to the
parking/drive-up area, as indicated by the diagram at the left.
This entrance is also accessible to the handicapped.
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